Applied Systems, Inc., a worldwide leader in insurance technology, is currently searching for an Associate Revenue Operations Coordinator to be responsible for the day-to-day operational efficiency of our Services division.  Working very closely with Sales, Contract Administration, Billing and the Services delivery teams, you will maintain the overall tracking of all Professional Services projects, monitor project health, and ensure the accuracy of the monthly revenue recognition and invoicing process.  You will also contribute to special projects that include reporting and tools development.   What You’ll Do - Data entry and/or validation of recent services sold in Professional Services automation tool - Respond to general support tickets for the CX organization - Audit implementation project entries for accuracy and consistency - Contribute to developing and enhancing new processes across the Services Operations team and Professional Services in general - Identify, communicate, and assist with workflow/system improvements - Work with peers in Services Operations to facilitate cross-training and load balancing - Collect, analyze, and summarize information, in report form, across divisions - Troubleshoot and resolve client invoicing and billing issues  What You’ll Need to Succeed We’re looking for someone who: - Can work hybrid (once a week) from Chicago office preferred, or remotely from an Applied Systems office Your experience should include some or all of the following: - 0-2 years of experience in Operations, Finance, Accounting, or Professional Services - Strong skills in Microsoft Excel; understanding of basic functions such as formulas required – experience with Pivot Tables helpful - Demonstrated strong analytical and detail-oriented aptitude, a high degree of accuracy is required - Demonstrated strong business acumen and problem solving skills - Excellent written and verbal communication skills, including presentation skills - Ability to work proactively and effectively in a fast-paced, complex, and dynamic environment - Excellent interpersonal skills - Highly self-motivated and self-directed - Able to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities - Bachelor’s degree in Business, Operations, Management, Accounting, Finance, or related field; or equivalent work experience - We proudly support and encourage people with military experience, as well as military spouses, to apply Additionally, you may have: - Experience with administering and optimizing a Professional Services Automation platform, such as NetSuite OpenAir helpful but not required What You’ll Gain Benefits from Day One - Health insurance plans, dental, and vision - Wellness incentives - 401(k) and/or RRSP retirement savings plans with employer match Work-Life Balance - Competitive paid vacation time and a free day for your birthday - Personal/sick time - Paid holidays - Flex Time - Paid parental leave (U.S. candidates) - Volunteer time off Empowering Career Growth and Success – We invest in talent, care about our people and are empowered by the results of our work. We grow our teams from within and give our employees opportunities to advance.   What We Value We strive for excellence at every turn to be the best at what we do. We invest in talent, care about our people and are empowered by the results of our work. We fulfil the promise of insurance – safeguarding and protecting what matters most in people’s lives. And there is no more important job than that. Our focus on the workforce, workplace and marketplace gives us a qualified individual in an environment in which they can be productive while we maintain our position in the industry. To help drive that change toward a vibrant, modern workplace, we have employee-driven networks with commonalities in ethnicity, gender, sexual orientation and military status.   Who We Are For more than 35 years, Applied Systems has created innovative technology for the global insurance industry. Today, we are a rapidly growing software leader that is revolutionizing the way agencies and brokerages succeed. We are smart and curious people in a tech-first environment that champions bold and powerful thinking. We are transforming a complex industry through digitization, automation, and innovative new partnerships. Together we are driving the industry fearlessly forward. It’s an exciting time at Applied. You can do big things here, in an environment that supports creative thinking and bold ideas. Visit http://www.AppliedSystems.com for more information on how you can challenge what’s possible.   EEO Statement Applied Systems is proud to be an Equal Employment Opportunity and Affirmative Action Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don’t discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law.   #LI-Remote

Applied Systems, Inc., a worldwide leader in insurance technology, is currently looking for a Project Manager to join our evolving Product Management Canada team, taking responsibility for the overall delivery of a project or multiple projects within the Product function; as well as helping grow our Operational and Analytics discipline.  This includes the initiation, planning, execution, monitoring, and successful completion of the project or initiative.   You will work cross-functionally to ensure Product Managers and other Product leaders are supported throughout the selected business initiatives & programs.  This will include working with the product team to establish key performance indicators and monitoring performance to ensure consistent & quality product delivery. You will work on moderate to highly complex workloads and develop domain knowledge for the solution lines they support.   What You’ll Do - Oversee operational discipline, processes and methodology, and program management - Create long- and short-term project plans, including setting targets for milestones and documenting in the chosen platform [currently Confluence and Smartsheet] - Delegate tasks on the project to employees best positioned to complete them - Serve as a point of contact for teams when multiple units are assigned to the same project to ensure team actions remain in synergy - Communicate with key stakeholders, including Executives, on the status of the project as well as any risks or concerns that are raised regarding timelines & successful delivery - Adjust schedules and targets on the project as needed, including updating all documentation and key stakeholders as appropriate - Hold analysts and product managers accountable for creating & maintaining product reporting portfolio, including but not limited to, ad-hoc reports, self-service dashboards, and advanced analyses - Prepare, conduct, and document internal and external project meetings for distribution - Utilize generally accepted/recognized project management methodology and practices - Assist management in mentoring new Project Managers to the organization, as requested - Pursue a program of self-development through selected reading, seminars, and participation in continuing education (both internal and external). - Identify and communicate possible improvements in the work process for customers and peers. - Serve as a point person for established and emerging technologies {i.e., Analytics software, roadmap software, Project Management software} - Champion data literacy & data-driven decision-making within the Product organization - Perform other duties as assigned by Product Ops leadership   What You’ll Need to Succeed We’re looking for someone who: - Can work remotely or from an Applied Systems office - Ability to travel Your experience should include some or all of the following: - Minimum of 5 years of Project work experience including the ability to manage large business and technology projects through the full software development lifecycle - Extensive knowledge in the use of Project Management methodologies (agile, scrum, waterfall, etc.) - Demonstrated analytic experience - Extensive knowledge of Excel, PowerPoint, and SharePoint for documentation purposes - Proven ability to quickly earn the trust of sponsors and key stakeholders; set direction and approach; resolve conflict; deliver tough messages; execute with limited information and ambiguity - Bachelor’s degree or equivalent work experience in the areas of Information Science, Computer Science, or related disciplines - We proudly support and encourage people with military experience, as well as military spouses, to apply  Additionally, you may have: - Experience in Product and/or Product Management - Familiarity with data-driven storytelling and visualization tools such as Tableau, Power BI, Google Analytics, Optimizely, Amplitude, Domo, Pendo, or Looker - JIRA and Dragonboat knowledge is a plus - A background working for a SaaS or software company   What You’ll Gain - Benefits from Day One - Health insurance plans, dental, and vision - Wellness incentives - 401(k) and/or RRSP retirement savings plans with employer match   - Work-Life Balance - Competitive paid vacation time and a free day for your birthday - Personal/sick time - Paid holidays - Flex Time - Paid parental leave (U.S. candidates) - Volunteer time off   - Empowering Career Growth and Success – We invest in talent, care about our people and are empowered by the results of our work. We grow our teams from within and give our employees opportunities to advance. -   What We Value We strive for excellence at every turn to be the best at what we do. We invest in talent, care about our people and are empowered by the results of our work. We fulfil the promise of insurance – safeguarding and protecting what matters most in people’s lives. And there is no more important job than that. Our focus on the workforce, workplace and marketplace gives us a qualified individual in an environment in which they can be productive while we maintain our position in the industry. To help drive that change toward a vibrant, modern workplace, we have employee-driven networks with commonalities in ethnicity, gender, sexual orientation, and military status.   Who We Are For more than 35 years, Applied Systems has created innovative technology for the global insurance industry. Today, we are a rapidly growing software leader that is revolutionizing the way agencies and brokerages succeed. We are smart and curious people in a tech-first environment that champions bold and powerful thinking. We are transforming a complex industry through digitization, automation, and innovative new partnerships. Together we are driving the industry fearlessly forward. It’s an exciting time at Applied. You can do big things here, in an environment that supports creative thinking and bold ideas. Visit http://www.AppliedSystems.com for more information on how you can challenge what’s possible.   EEO Statement  Applied Systems is proud to be an Equal Employment Opportunity and Affirmative Action Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don’t discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law.  #LI-Remote OR #LI-Hybrid

Applied Systems, Inc., a worldwide leader in insurance technology, is currently searching for a Technical Business Analyst to focus on connectivity solutions for our Canadian Rating Service and Canadian Insurers, Insurance broker systems, and other third-party solutions.  In this role, you will work closely with Insurance companies, brokers, and consultants ensuring that desired quality and value are achieved.      What You'll Do - Identifying and Monitoring success and key performance metrics - Capturing and defining requirements in Jira to provide to development teams. - Collaborating with customers to manage and prioritize requirements/defects with implementations. - Communicating with departments such as Development and Rating Technicians and other product managers to resolve Customer / Insurer issues. - Stay educated on industry data and connectivity standards. - Assist the Development team with defining and ensuring the expected results of new features and implementations. - Assist with testing our solutions as required.   What You’ll Need to Succeed  We’re looking for someone who:  - Can work remotely or from an Applied Systems office. Your experience should include some or all of the following:  - 3 -5 years working as a Technical Business Analyst - Experience working with Product teams - Experience with XML/JSON and Data Analysis tools - Excellent oral and written communication skills - Excellent self-management skills, as well as the ability to work well in a team environment. - Strong analytical skills, including high attention to detail. - Strong follow-through and organizational skills - Passionate about meeting goals and deadlines - Bachelor’s degree or equivalent work experience in the areas of Information Science, Computer Science, or related disciplines. - We proudly support and encourage people with military experience, as well as military spouses, to apply   Additionally, you may have:    - Experience with P&C Insurance in the Canadian Market - Prior experience or the ability to learn the full suite of Applied Rating Services products. - Experience with JIRA or similar tools - Experience with Data Analysis tools     What You’ll Gain    Benefits from Day One  - Health insurance plans, dental, and vision  - Wellness incentives  - 401(k) and/or RRSP retirement savings plans with employer match    Work-Life Balance  - Competitive paid vacation time and a free day for your birthday  - Personal/sick time  - Paid holidays  - Flex Time  - Paid parental leave (U.S. candidates)  - Volunteer time off    Empowering Career Growth and Success – We invest in talent, care about our people and are empowered by the results of our work. We grow our teams from within and give our employees opportunities to advance.     What We Value  We strive for excellence at every turn to be the best at what we do. We invest in talent, care about our people, and are empowered by the results of our work. We fulfill the promise of insurance – safeguarding and protecting what matters most in people’s lives. And there is no more important job than that.    Our focus on the workforce, workplace, and marketplace gives us a qualified individual in an environment in which they can be productive while we maintain our position in the industry. To help drive that change toward a vibrant, modern workplace, we have employee-driven networks with commonalities in ethnicity, gender, sexual orientation, and military status.    Who We Are  For more than 35 years, Applied Systems has created innovative technology for the global insurance industry. Today, we are a rapidly growing software leader that is revolutionizing the way agencies and brokerages succeed.    We are smart and curious people in a tech-first environment that champions bold and powerful thinking. We are transforming a complex industry through digitization, automation, and innovative new partnerships. Together we are driving the industry fearlessly forward.    It’s an exciting time at Applied. You can do big things here, in an environment that supports creative thinking and bold ideas. Visit http://www.AppliedSystems.com for more information on how you can challenge what’s possible.    EEO Statement   Applied Systems is proud to be an Equal Employment Opportunity and Affirmative Action Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don’t discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law.     #LI-Remote